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Besides the blade, have you checked the cutting strip? The wear unevenly and will give different results over the width of the machine. Good Luck

Make sure that you're shaking your ink bags weekly. The orange pigment likes to settle and this really throws off the quality of reds and oranges. If you haven't done it for a while, you may need to replace the orange ink as you may have "unbalanced" the carrier/pigment load. Then perform a...

Garyroy nailed it. Zoogee offered a workaround. Slick confirmed it. You can attack it one feature of color management at a time, or you could get a proper profile built for the media your printing on, done on your printer in your shop environment by someone who understands color management...

Did you replace the dampers with the cap top? Are you using old ink? Are you using Roland ink or another brand? You're correct light cyan has deflections, but have you tried printing in high quality mode? Does that get you acceptable results? Good Luck,

No need to take anything apart. Those grooves don't need to line up with the opening. Just rotate the shaft till the tab lines up. The other end is just a bearing and will slide right in. As for removing the cover, there are two varieties of knobs there. Some have set screws that need to...

The recommended manual cleaning schedule is once a week - this is a minimum. This can vary depending on usage and the environment that the printer is in. If daily cleaning is a necessity, then that would point other problems like Solventinkjet recommended.

Check your cutting strip and blade again. It could be time to replace those. Also, the bearings in the blade holder will wear down causing sloppy cutting. Also check that the Y-slider is solid on the rail. There is a spring at the top the will lose its tension and cause your cuts to be less...

Double check all the connections on the board you replaced. It thinks you're out of ink, so either the sensors aren't talking to the board or the board isn't talking to the mainboard. Good Luck

Also, make sure that your cables - head cables and carriage cables, where ever they are bundled, are lined up. In other words, make sure the edges of the cables are lined up. As this appears to be movement related, I'd suspect the carriage cables. If they aren't aligned, power flowing through...

Rick, what version is your firmware? My post above explains how to enter the damper fill mode. If you have a VG2 with the latest firmware, you don't need to enter service mode in order to perform the damper fill. Good Luck,

You're half way there - F1 is for print heads 1 and 2, F2 is for print heads 3 and 4.

I haven't had a chance to play with one yet, but since it works within Versaworks, it's not going to be able to create a profile, but it will let you calibrate your profile - which in my opinion gives you the biggest bang for your buck as far as gray balance goes. It will also allow you to...

So, just an FYI - this was being addressed. We were working with Roland for some but we were having trouble sourcing a critical part for the repair of this machine. Since the problem was an unavailable part, Roland was going to replace it, but the replacement had a problem. Now Roland is...

use a little dab of grease to hold it on the wheel while you get the axle through!

You should also check with whoever services your printer. They may not want to deal with the headaches involved with fixing a printer that's using an ink that they're not familiar with. It adds a variable to the troubleshooting process that can't be ignored and when a service team is...

I was being lazy. There have been a few updates to that part. Any of these will work if you can find them: For the L/R wheels: 6000003824, 21565102 or the current part number is 1000022932 For the Center wheels: 6000003823, 21565103 or the current part number is 1000023140

#9 is for left and right pinch rollers #8 is for center rollers

You can test the transistors by turning off the printer, setting your meter to Ohms and reading the resistance between the two outer legs of the transistor. It should be *around* 43 - 48 ohms. They could be the source of your problems. If you're getting 1 ohm across the outer legs then the...

If you're hearing it actually step, then the problem is likely in the artwork. Open the artwork in a vector design software and show the nodes. If your lines are covered in nodes, it's the artwork, not the plotter. Also, the CE 5000 is an old entry level plotter. If you're cutting heavy...

Sorry. I didn't see this earlier. Tracking down shorts can drive a guy nuts. You found the fuses, so that's half the battle. I usually go prepared with a dozen of them in my tool kit. Since they're on the main board, you should look at everything downstream. The head cables - since you...