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Hello Trafcondude, Metrographics, ikarasu and TXFB.INS all have wonderful and accurate suggestions. The issue could be caused by a variety of factors and it's up to you to run test and adjustments to narrow down the issue. The material maker, in this case MacTac, would be 100% responsible...

Hello muhanad, Don't forget, if you still need assistance with this from Roland Corporate Tech Support, you'll need to submit an official request for support. We can discuss this with you more once we have your submission (go here: https://www.rolanddga.com/support/product-support-form)...

Hello Amw, Our apologies for any miscommunication about our support policies/warranty. Regarding your question, we can confirm for you that the Z origin is not set properly. To set the Z origin, you need to use the Z up and Z down arrow on controller. You'll need to move the spindle down a...

Hey autoexebat, Metrographics is right, this could be a calibration related issue, however, if the material is physically tracking/drifting while printing and cutting, then no calibration will solve the the issue. You'll have to address the media tracking problem first before attempting any...

Hey stickygraphics12, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here to submit your info: Product...

Hey Evie, Based on the description, there's not doubt, it's time for you to contact your regional Roland dealer to discuss the action plan for this repair. They have the experience and skills to help, and they can order parts for the repair. Take care, Roland Technical Support Roland DGA...

Hello player, Not a form letter, but we understand. Roland support does not provide tech support on user forums and that's why we included the link to officially submit your request to us. We can advise you properly once you reach out to support using our form. We look forward to your...

Hey 503print, It sounds like you're going to need a heavier material, more like card stock. Unfortunately, Roland don’t offer anything like that. We suggest that you looks at Sihl for their different material offerings and request samples from them. Here’s a link to their papers that are...

Hey No Lemon, Both Player and Kentucky Wraps are correct, this is normal. The VP-540 printer uses an cantilever system to physically press the lever to raise and lower the capping assembly. That movement is what you're hearing and there's no worries. All is well! If you have any other...

Hey muhanad, The "SP-300" is not supported by VersaWorks, but the "SP-300v" and "SP-300i" are both supported. If you have the original 300, don't waste your time, it will not work. However, if you have either the 300v or 300i, there's no need for you to continue struggling with this issue...

Hey Behrmon, As you likely already know, we can help with this. You just have to call us or complete our online support request here: Product Support Form | Roland. We can help with getting VersaWorks Dual updated (so long as you have a supported model). Not all printers will be identified...

It's our understanding that you simply need to access the CutContour spot color in CorelDraw X7. If this is correct, then the following info is accurate. Starting with CorelDraw X5 (and all newer version), the Roland spot color library (including CutContour) is built into the software. You...

You're Welcome To Contact Roland Support Hey outlawgraphics, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you...

You're Welcome To Contact Roland Support Hey -Fusion, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here...

You're Welcome To Contact Roland Support Hey bigblocktrader, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you...

You're Welcome To Contact Roland Support Hey Okeesignguy, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go...

SP-540v: Streak Banding in Prints ___________________ Hey Jsald, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for...

Hello Chartle, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here to submit your info: Product Support...

Hey graphix45, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here to submit your info: Product Support...

Roland CutContour Spot Color Access in CorelDraw X5 and Above Hello Bluffonsignguy, The CutContour spot color is built into all versions of CorelDrax above X5, including your X7. The following link will take you to a video that demonstrates how to make the CutContour spot color library...