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  1. Need Help HELP! VP-540 Sparked, now no black or Cyan firing at all!

    You're Welcome To Contact Roland Support Hey itben, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here...
  2. Question Are sharp angles on perforation cuts possible???

    Hey Travazz, The poor PerfCutContour quality could be caused by a variety of factors, some of which are mentioned in this thread. However, there's no need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need...
  3. VS-640 HELP - Ink Leaking from Head

    Hey Edensdesign, There's a variety of possible causes for this issue, even environmental static could contribute to this. So, there's no need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete...
  4. VS540i question

    Hey SignSourceofMobile, All printers have a media sensor that detects the lead and end edges of the material. Those sensor must be activated by the material covering them, which gives you the two (2) inches of loss you've described. There's no way to overcome this nor any adjustment. This is...
  5. Need Help Versa Camm SP300V Help

    Hey Signprinter, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here to submit your info: Product Support...
  6. Versa works Messing w me

    Hey Behrmon, No need for you to continue struggling with this issue. It's recommended that you contact Roland support and get help with this ASAP. We'll need you to complete our support submission form so we can create a support ticket for you. Go here to submit your info: Product Support...
  7. Roland/Windows 8 compatibility

    Roland Support Team We just noticed your posting and figured it was great to mention that you can contact us. We have an entire team of techs available. Take care, Roland Support rn
  8. Need Help [VP-540i] Cyan prints are grainy with green dots... Head replacement?

    Hello Michael, The issue you're experiencing may not be the fault of the head. Of course, we cannot rule it out 100%, but it's not our focus for now. If you want official support from us, we recommend that you contact us so we can discuss theprocess method to get the machine running well. Just...
  9. Roland VP 540 replacing mainboard - no power - help needed SOS

    Hello Wwonka, Based on the info you've supplied, there could be a bigger issue occurring with the printer. You're welcome to contact us by submitting our online form and we'll discuss the best course of action to get your machine up and running. Complete the online form here...
  10. Roland reps that cover Atascadero, CA

    Hello Blacknbart, If you've not found a dealer yet, you can find a list of authorized Roland dealers at Roland's website here: https://www.rolanddga.com/dealers Take care, RolandTechnical Support RolandDGA Corp. rn
  11. Lej-640ftp

    Hello Abboud911, This is Roland corporate tech support and we understand you're looking for a service manual for you LEJ-640FT printer. We would like to help figure out what's going on the printer, so we recommended that you consult with us by completing our online form here...
  12. Roland/Windows 8 compatibility

    Hello Sugarskull, This is Roland tech support we would like to clarify which versions of Windows the CX-24 is officially supported. The last version of Windows where drivers were created for your cutter is Windows Vista (32-bit only). Any version of Windows newer than that and any 64-bit...
  13. Roland Peck4 tool needed very badly

    Please Contact Roland Corporate Tech Support Directly Hello Jakob, Jasen (above) is correct, only Roland authorized technicians have access to the service PECK tool. We want to ensure that your machine is ultimately fixed, so we recommend that you contact us so we can discuss the process...
  14. Roland support page

    Roland Serial Number Lookup Fixed Thank you for pointing out that there were errors on our support page. We have investigated and found an issue which has been fixed. Thank you for being a part of the Roland Family. Roland Technical Support Roland DGA Corp. Tel: 949-727-1000
  15. Roland XR-640 Take up Reel - Tips Please !! Too much buckling

    Roland Product Support Contribution Hello, This is Roland corporate product support adding to this email thread. Based on all that's written, it seems additional product support is needed. For you to receive that support, it's recommended to contact us at 800-542-2307 or simply complete...
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