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Here it is Gino.

We are using Flexi Print HP Basic for our RIP software on a Windows computer. We draw in AI on a Mac computer then send the file to the Flexi software on the Windows computer. Everything was working just fine and has been for years. Our IT department has made some changes in our company network...

Thank you so much for looking. The original image was from a golf club brand. We ended up recreating it from scratch to get done what we needed to do.

Can someone please help me identify this font?

Thank you for your response. Unfortunately, we had a new head put in a couple weeks ago. I will definitely keep this in mind if we ever have this issue again.

I have a Mimaki, but it's a different model.(JFX200-2513) I sometimes see this message, then I fill the subtank. I don't know if this is an option for your machine or not, but I thought I would throw it out there anyways. I hit the Function button. Then scroll down to Maintenance, hit enter...

I'm having issues with the onboard primer. I have clogged and deflected nozzles. I've been trying to get them back. I have done a couple 6 hour soaks. By soak I mean doing a nozzle wash, and then when the timer starts I turn off the main power. I did recover some of the nozzles with those soaks...

Ok. Thanks!

Thanks! We may give that a try.

Look in the lower left hand side of the screen. There's a scroll menu there that tells you what copy you are/were on.

It is the print head travel direction. I will give that a whirl. Thanks!

We are running a Mimaki JFX200-2513. The rip that we are using is RasterLink6 Ver 5.15. When we print white over top of color (2nd surface), we are noticing that the white is slightly off. Can anyone tell me what I need to do to fix this?

Francis, Thanks for the precaution. I do not believe we are still under warranty. I will find out for sure. Thanks for your contact information. I will definitely keep you in mind.

Thank you!

I would like to get the part because I know it will need replaced soon. If you could email my plant manager he should be able to take care of that for me. His email address is psherman@cmgmirror.com. Also, I was wondering if you have or know where I can get technical instructions for how to...

I have a quick question, the bearing circled in red(see picture below) is making a “dry bearing” sound. Is there a lubricant I can use on the inner ball bearing? I looked thru the manuals for the machine and could not find any info on a preferred “lubricant”.

We don't really have anything to trade. Would you be willing to sell me one or two caps?

I am allowing the machine to auto measure everything we run. We don't have any other machine running in the room. It's in a clean room all by itself. Also, we had a Mimaki tech come to replace a circuit board in August 2017. The circuit board they sent us had more black on it than the circuit...

We occasionally find black liquid on and around the fans that cool the circuit boards inside the carriage. The one that has the most liquid is the fan on the right side of the carriage. It has also sprayed the black liquid on the circuit board. Has anyone else ever seen this? I have a couple...