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If it were a consistent issue, I would think it would be a profile-related problem. In this case, with the problem being more intermittent, I would look first at printhead performance. Your Cyan/ light cyan head(s) may be getting a bit flaky and developing intermittent nozzle dropouts as the...

In the event that the ink is incompletely cured inside of the printer's curing unit, the ink will take a very long time to dry at room temperatures (potentially days at normal ambient temperatures). This can only be sped up by use of a heat gun. Ink that is incompletely cured can appear to be...

In Versaworks there is a setting called EPS Margin to resolve this. Go to Edit Menu > Queue A/B Properties > File Format tab. In the EPS Margin field set a small value such as 0.02 inches.

All PVC banner media from every manufacturer contains plasticizers. The older the media is, and the hotter the storage conditions will dictate whether the plasticizers have migrated to the surface or not. It is not a 'bad' roll of media in the traditional sense, as every roll of banner PVC will...

The problem is contaminated media. PVC banner media will be subject to plasticizers migration to the print surface which will result in these roller-caused wave artifacts on the HP Latex printers. Your options include the following: 1) Clean the plasticizers from the print surface with a...

There are media profile for the Bantex banner media if you are using Onyx. It is available on the HP media solutions locator site. .

Fabrics (especially uncoated woven and knit polyester) are highly absorptive and the rough surface tends to cause ink to migrate into the yarn. This tends to restrict the color gamut that can be produced, due to the fact that relatively little ink remains on the surface to reflect light off of...

The most common cause of this error (61:01) is that the wrong driver has been configured in the RIP.

You may be in need of a specific password for the L25500 in earlier versions of FlexiSIGN-PRO version 10. You may be able to get this code on-line from the SAi web site or from contacting them directly (support@thinksai.com) and giving them your serial number (usually a six-digit number) that is...

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I would encourage you to perform thorough due diligence. There is a wealth of knowledge on this, and other online sites, but be sure to speak with the reseller that you would be directly purchasing from about support and training that they offer. Obviously, both types of ink (eco-solvent and...

Printheads are consumable items that have their own use-based warranty that is separate from the printer. The warranty for printheads is up to 1 liter of ink (1000 ml/cc) after which the head is no longer warranted.

In no way are these ink chemistries the same. Latex is an aqueous ink chemistry, where UV-curing ink is polymer-based.

Answers: 1) The HP Latex machines can sit without printing for a lengthy period of time without printing. I have gone several weeks at a time with no issues. Be aware that the machine should be powered on at all times and not shut down over weekends or evenings. It will go into a low power...

You have a bit of cross-contamination between the Yellow and Black with several nozzles at the end of the printhead. This is clearly visible in the nozzle test print. I would replace the Yellow damper at least, and depending on the age of the machine, or perhaps all of them if the machine has...

if replacement of the maintenance cartridge did not resolve the error, the next step is to replace the Web Wipe Motor itself. I do not know of any 3rd-party sources for this type of part.

There is a lot of confusion on this point. The issue is that the Latex 300 series are fundamentally different than the 200 series as well as most other large-format printers in that the 300 machines are contone devices and the others are halftone units. This means that there are a number of...

Not sure that I understand the nature of the question. Backward compatibility is rarely if ever a problem with most software applications. For example, opening a file that was created in Flexi 8.1 would not be a problem in 8.6 or version 10. In a similar vein, opening a file that was created...

The original i1 Pro should be supported directly by Flexi 8.

The i1 Pro 2 should work fine with older versions of FlexiSIGN. It will work in an emulation mode of the original device and thus the lights on top will not be used (the old model didn't have them).