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So I recently activated the g performance on our new summa, went online, registered, got the code to input into the summa, done it and it says it activated. But I also got a g performance PLT file, anyone know what that’s for? Just worried I’m missing something. Thanks in advance!

You should definitely be able to add or edit print modes if you edit the media in the media manager

There’s a big difference between having some sort of block, and dropping four words on a dark background and asking people to design your sign for you. You are the latter.

So there’s two ways to make these types of signs. Print on self adhesive vinyl (SAV) - a giant sticker (then laminated) and mount to aluminium, composite (substrate). Naturally there are different levels of quality of SAV which have different life spans, and it’s pretty much the same for the...

Wait are you still running onyx? Can’t you just open the media manager, select the media, edit, then (I think) the third option is “add or edit print modes”. Then just add a lower pass mode? Naturally there may be some screwing around but if you’re not bothered about colour consistency/too...

We just buy in loads of different bar sizes In 2” increments. Then build to suit the size requested. Canvas is then stapled on using a staple gun and any stretching tools if necessary. Then we bang In little wooden stretcher bits at the back. We don’t do massive amounts of canvases unless we...

I remember using the google measurements one about a week after you posted it, naturally the installer didn’t believe me and went out and measured it anyway. 1/8” out!

So generally I’m always looking for ways to make my life easier. Even stuff as simple as cutting an L shaped bit of ACM to put on the back our canvases so I can quickly draw where the frame is meant to sit. Cost pennies but has probably saved hours and hours worth of time measuring. Or even...

Try get a trial of one of the better rips that support your printer (if any) and see if that helps?

Just because you have the ability to charge less, does not mean you should, that will drive costs down for your competitors that might need the work and/or actually want to be a big company one day. And gotta agree with Gino here, the website does not match the description. Also impressed at...

Without any knowledge of the printer or inks, it could very well be the inks.. but could also be a multitude of other factors, including software and hardware. However, the Chinese printers save you some money upfront, but always seem to be expensive headaches from then on unless you’re very...

There’s a LOT of stuff to try first before you blame the ink. If you’ve started that process, please enlighten us as to why you’re blaming the ink.. Has it ever printed the right colours? “China printer” doesn’t fill me with hope. What ink are you using just now?

You don’t need to take the cap top out. Just leave it where it is and pour some fluid into it. The nozzle wash should be there somewhere, definitely in the maintenance menu somewhere. If you’ve done the cap top etc yourself, have you made sure it’s seated properly? It needs to create a vacuum...

Weird that the default wouldn’t be the smallest amount of margin possible

That seems about right sadly, we have a Colorado and by the time it’s printed the AAC marks and the summa marks we lose about 2.5 to three inches either side. On a 1220 roll the max we can print with the summa lines is around 1150. What it lacks there, it more than makes up for in being able...

They’re all around the same price point, mostly use the same tech and they’re all quick enough for most shops to do what they need. It comes down to how much you’re paying when the machine ultimately stops working for whatever reason. You’re going to have a lot more peace of mind if the...

Not familiar with your machine (because I’m not sure which one it is) but there should be a “nozzle wash” in the maintenance menu somewhere, it moves the head off the capping station, you fill the capping station with cleaning liquid, then hit enter. Once the machine is seated back on the...

Sorry Phil, got mixed up between you and art systems lol. Hence the (will confirm). Apologies!

Looks like a mimaki with a third party ink system. First off, there looks like ink contamination. Would definitely check that out. Second, those tanks are very low. Basically, the normal ink system relies on the little foil bags to make a vacuum to push the ink out. This system (based on...

Hi guys, I made a thread about this but there were a few other questions bundled in but I got a fix for this so thought I’d share. Basically, we have onyx 18.5 and a summa s series cutter. Using the barcode server for automated cutting. When onyx generates a barcode for your cut file, it gives...