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Got this complaint....
- Thread starter Texas_Signmaker
- Start date
Geneva Olson
Expert Storyteller
what is his complaint? I cant understand what he wrote.
Stacey K
I like making signs
He is saying that Tex used "Tape" on the sign. He was expecting Tex to hand paint it or have raised letters. Tex used cut vinyl which is obviously better than printed but now since the guy thinks vinyl is just "tape", Tex is going to print it for him to make him happy.
The guy lifted the vinyl up on the one photo and said that it was tape, when we all know it's actually cut vinyl.
The guy lifted the vinyl up on the one photo and said that it was tape, when we all know it's actually cut vinyl.
Boudica
Back to "educational purposes"
ftfy
Texas_Signmaker
Very Active Signmaker
I used Roboto... which I know is not a crowd pleaser here... these forms are for Arial only.
Gino
Premium Subscriber
Many many people call vinyl..... tape. Been doing that for a few decades. Literally, that's what it is. We're the ones who call it vinyl to sound fancy schmancy.
The guy has a complaint. All ya hafta do is give him a printed one. Don't explain the pros & cons at this point, just give him a printed sign and don't look back.
The guy has a complaint. All ya hafta do is give him a printed one. Don't explain the pros & cons at this point, just give him a printed sign and don't look back.
Cut vinyl is a valid way to create a sign, is it not?
I wouldn't redo it for him unless there was something wrong with it. The peeling off was allegedly him, so it doesn't seem like there's an issue with the sign.
Sure he has a complaint, but it's not a valid complaint. Unless he was a good customer I'd tell him to pound sand - let him badmouth me for using tape on a sign... I'm sure his buddies he'd complain about me to would laugh and tell him an idiot.
I wouldn't redo it for him unless there was something wrong with it. The peeling off was allegedly him, so it doesn't seem like there's an issue with the sign.
Sure he has a complaint, but it's not a valid complaint. Unless he was a good customer I'd tell him to pound sand - let him badmouth me for using tape on a sign... I'm sure his buddies he'd complain about me to would laugh and tell him an idiot.
Stacey K
I like making signs
I have to agree with you
Solventinkjet
DIY Printer Fixing Guide
Before I read your post I looked at the pictures and thought, "Nice smooth install on that vinyl." What bubbles is he seeing?!
JamesLam
New Member
Red Green would not be impressed.
2B
Active Member
“If the women don't find you handsome, they should at least find you handy.”
I miss that show
2B
Active Member
So are you stripping the cut vinyl off and refacing or are you making new faces?
if new faces, hopefully, the old ones are a standard size that can be re-used.
This sounds like a "special" case that needs to be FIRED!!!
truckgraphics
New Member
Walk away. You did your job.
bob
It's better to have two hands than one glove.
It's a joke, kid.
Texas_Signmaker
Very Active Signmaker
Texas_Signmaker
Very Active Signmaker
You would think... I didn't get the memo that everything should be printed. I only cut vinyled that small sign because I was doing the larger ones the same way. Printed vinyl will fail after 5 years, cut vinyl will last longer.
Boudica
Back to "educational purposes"
Just curious... will you actually tell them no, or just ignore the request and not bid on it?
Notarealsignguy
Arial - it's almost helvetica
I would demand an apology, written on a card no smaller than 5x7. If the card is bigger, I would do the work. If it is 5x7, I'd politely decline and tell him, while the effort is appreciated, that is not near enough flair. You expect your customers to go the extra mile.