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The white will print wherever there is a pixel value that is not pure white. If you look at the jpeg you were trying to print in image editing software, I will bet you see color values at the edges that you thought were white. Rasterlink will see that value and print white. When you converted to...

If you are still using VG inks, you can do it yourself if you know how to go into service mode. If you have converted to VG2 inks, a tech must do it, thank you Roland! A lot of VG owners unhappy about this and rightfully so... Although the tech should come out and fix the mistake, if this is...

Did the tech replace the damper on the head he replaced? If the damper was the latest version, there is a revision on the dampers for that printer, and the damper fill needs to be done twice in a row. The new damper is designed for the VG2 inks, and the membrane needs to be "stretched" a bit...

Which components that burned the fuse? Please be specific...

This should be how every printer operator should start the day...

Power down and unplug the power cord. Remove the back cover over the electronics. See the attached drawing for fuse location. The 2 fuses will be between the 2 large white ribbons that go into the carriage train. Set your multimeter to the most sensitive resistance scale. Use a regular...

Are all the dampers full of ink? If so do the following... Remove the cover that covers the pumps. Go into service mode and go to I/S menu - I/S control - Cap. Attach the syringe to the first cap line and pull very gently. Watch the ink coming into the syringe and look for bubbles in the ink...

Do you have a syringe? Next step is going to be checking for air leaks...

Is this media new to you? Have you tried a media you have used previously?

OK, first issue solved. Check that the caps are sitting level by pushing them up and down. They should move freely. I presume you followed the Initialize the limit procedure closely. One thing I suggest is to look at the cap-head alignment after the test print to insure this is still centered...

Did your heaters accidentally get turned off?

You appear to have multiple issues. I would start with new ribbon cables, at least on the Cyan head, but all would be good. The streaking lines you are seeing are almost always a damaged head ribbon. One possible cause of the missing nozzles is a misalignment of the caps and the heads. this can...

Are you talking about vertical streaks in your print? What is the resolution for the setting you are printing, i.e., 360x720, etc... I know you said Standard, but the resolution on Standard varies in Versaworks, based on the media. Does it do this on other medias or other media quality settings...

I asked earlier what type of dryer you have. If you are using a Benes dryer, check the position of the horizontal bars that allow the dryer to move front and back. Are these bars hitting the vinyl at the back of the printer? You might also try hanging the media on the back media rod. You will...

I would suggest cleaning the encoder strip with acetone and a microfiber cloth. Let us know the results...

Is this the same printer you have been posting about? - RF640 - Nozzle Check (Test Print) Serious trouble | Signs101.com: Largest Forum for Signmaking Professionals If so, you likely have a defective ribbon. Look for any ink residue around the connector area, examine the ribbon contacts closely...

Yes, it would be easier and cheaper up front. But remember, electricity surges can and will go anywhere. If the OP has lost 3 routers to surges, it's only a matter of time before something else gets hit. I suggested UPS systems from previous experience running a shop with 23 printers of various...

The i1 Pro3 Plus will do backlit materials when using i1 Profiler software.

Except I am a big fan of acetone for cleaning the encoder strip. Try that and let us know. Solventinkjet try it, you will become a believer... As to the problem, did I understand it is on different medias or just one media? Did you examine the media with the issue in areas before printing...

First, printing to wide format printers will work, but not well. The printer will likely outrun the data stream from the wireless and will hesitate for a brief time at the end of each scan. Second, it seems your main concern is frying your routers due to surges from the cable line. Your best...