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ftp://ftp.mutoh.com/Printer%20Information_Manuals/Falcon%20II%20Outdoor/ A good place to start. First thing to do is to figure out how to do proper maintenance. If you need to test print your printer before you get up to speed on the RIP: http://www.mutoh.com/kb/entry/68/

It is in Maintenance Mode, have your dealer walk you through.

It is possible for the reader to go bad, but not likely. It is more likely that the fingers of the reader might be damaged or the card is just not quite in the correct location. Clean the chip with alcohol (denatured)

Banding in light colors sounds like your missing nozzles. Have you tried recovering your nozzles? The internal prints are without profile, so they will look different on different media.

I2 on these machines are ONLY available through the Front Panel of the Printer. So it will print I2 with Production Manager, you just can't control it through PM..

What else you should change depends on WHY you are changing heads in the first place.

If you are modifying the activation code, that could be the cause of the problem. It sounds like your best bet is to contact customer service at Oce'.

Check the full length of the encoder carefully. Check the function of the encoder sensor. Reset "Home" position.

Does the carriage bind in the middle? Does the encoder strip look damaged in the middle? What happens if you move the carriage all the way to the left before turning the machine on?

The spring loaded head release. On the 1204s and 1304s this is located on the front left side of the carriage. On 16xxs there is a spring loaded wedge looking device on the back left size of the MS.

Loading or media To check loading Place a piece of tape on the platen under the media sticking out from the media. Make a mark at the edge of the media. Feed out about 5 ft and check your mark, should be right on.

Castek is right, if the printer is not printing k, there is no way for the RIP to. Is there K ink in the damper? If not: power off the printer recheck all your head cables Search the forum for head fuse and check the k fuse. My guess is that you dont have the k head cable in...

What does the nozzle check look like?

Unplug the machine BEFORE disconnecting or connecting anything electrical internally. There is no problem disconnecting power with the carriage off of the capping station. But you can just manually release the head, power or not.

Go to www.mutoh.com Under the support menu find Mutoh FTP Utilities Pantone

Color management.... The cheaters way is to print out a known color chart with your media and your profile then pick the color that is closest to the one you need in your design. There are some charts located here: ftp://ftp.mutoh.com/Utilities/Pantone/

If it ONLY occurs when you use the take up, you can check the take up alignment: ftp://ftp.mutoh.com/Videos/VJ%201604%20Instal%20Video/ VJ1604TakeUp.wmv

This is a Falcon Indoor printer, you might check with Ernest Green and Sons in Canada: Ernest Green and Son Ltd. 2395 Skymark Ave. Mississauga, ON. (905) 629-8999 (905) 629-3970 (fax) They don't stock it, but should be able to get it for you.(Actually any Mutoh dealer should be able...

bad media, temps or profile

With a sub 4 picoliter droplet you dont need Lc and Lm.