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you are very welcome!

http://www.signs101.com/forums/showthread.php?t=28021&highlight=clean+room+wipe

Any of these folks should be able to help you: http://www.mutoh.com/dealer-locations/canada/Canada_on.html

where are you pulling the syringe? at the waste bottle? Have you done a head soak to try and recover more nozzles?

hmmm, my bad, I will have to figure out what I was looking at. thanks!

What speed and force are you using? How old is your knife blade? You might even want to extend your knife distance out from the holder. Perhaps the holder is dragging the material. I would start by slowing down the speed and the acceleration. Your best bet is to try and observe it...

There are no supported USB drivers for ValueJets, so this would all be through TCP/IP connections. There are no specific Mac USB drivers for the cutter. So my feeling is that you can print but you won't be able to connect the cutter. If memory serves me correctly, we have carried the...

head strikes for sure. I run my banners starting at 35/38/50

The spec doesnt show any difference in print width for the 1304 in uni or bi modes. It should be 53.25" for both. The ValueJet operate by print "modes", so by spec you should not be able to change a bi-d mode to a uni The fastest uni mode would be Graphics 1

http://www.signs101.com/forums/archive/index.php/t-14801.html

Yes, it is a Mutoh inside, the reader is the same, but you will need an Oce card as it uses a special code.

The Falcon and Falcon Plus were indoor machines and legacy equipment. It looks like the latest Window's drivers are NT. You can find it at www.mutoh.be in the downloads section.

more than likely the chip reader has a bad connection or has failed.

clean the chip surface, the gold contacts. This is actually the cause of many failures. If it still errors out, contact your dealer for a new card. Outline the old card with a marker or pen, remove and replace.

The hardware it's looking for is the card reader for ink.

It is media specific. Check with your media vendor.

This can be pretty normal depending on your perspective.... But are all the nozzles firing in the pattern? You can isolate the printer by sending it a pre-RIPped file: http://www.mutoh.com/kb/entry/68/

It could be the encoder or something on the motherboard, or hopefully just firmware. I am not certain, but assume that the encoder counts from the home position. And it appears to find the home position, as it will cut narrow material. So it is finding the first two rollers, if my...

Yes, it is normally done here by USB. Does the belt look loose?

There is nothing to line up, the encoder is in the drive motor. Perhaps if the belt is stretched it could affect the encoder counts, as it appears to count from home position to where it thinks the roller should be. I am told it could be motherboard, firmware or ??? Were you able to...