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I feel your pain since I deal with this almost daily. And as others have said, some people will spend hours emailing back and forth trying to get you the "right" file type. I always just send the customer to a link with visuals: Vector File vs. Image File Even after sending them this...

I don't have your exact set up but I'll try an help the best I can. In Flexi when you go to print it will pull up the Rip and Print window. Go to the far right tab which should be the cut dialog (assuming you have set up your cut line properly). You should a drop town right below those tabs...

I hate this too. Many times you can go into your account and delete the cart after the transaction is done but still hate having to go through the extra steps. I had one of my cards get hit/replaced 3 times in a year so I feel your pain.

If you don't want to invest in Illustrator/Draw quite yet, you can do many basic vector things in Inkscape. If a customer doesn't understand why we prefer to use a vector file I normally send them here: Vector file compared to image file

We need more details. If calibration isn't working, then your encoder strip could need to be cleaned or replaced. I had problems cutting long decals until I replaced the wheel/rollers on my SP. Also look for cracks on the pinch roller arms.

It's funny how a Chinese platform is the only social media that allows true free speech here in the U.S.A. but somehow the media has convinced everyone that it needs to be banned because they are "spying on us". Reality is, big media doesn't want us to view things that is out of their control...

For tough surfaces that a normal vinyl may not stick to I use Arlon DPF 8000. It will stick to rough wood and even brick since the adhesive is meant to "flow" into the crevices.

Yeah, I dunno. Just what the customer told me why they needed it to be reflective. Ended up finding a supplier that can do them.

That's an interesting idea that I can present to my customer.

Yes it is an odd combo and that is what I told the customer. Apparently Uber decals in Australia are printed this way due to regulations and this company wants something similar. The backside doesn't need to be white but the white reflective needs to be white facing out the window. The way I...

So I have a customer that is wanting a reflective decals that is both black and white but needs to be reflective and have front adhesive. I do front adhesive all the time, but with the backside of the reflective material being silver and not white, I'm not sure how to achieve the white when...

This is why I love this forum. Been using the software for 20+ years and never do it this way but it still does what you want. The way I normally do it is to put the two object over each other and use the "compound" tool. Menu: Arrange/Compound/Compound/ or Ctrl+M. I use both menus enough I...

More than likely that cable needs replaced. It isn't a hard job to do yourself, just rather time consuming since so much of the machine has to be taken apart.

I always keep several feet of that hose in my supply just in case it gets clogged. Easy and cheap to replace instead of trying to clean it if it's clogged bad enough.

is an example.

Should be videos on YouTube of pulling ink with a syringe. Doesn't have to be your exact printer. Just do not pull too fast as that can damage the head so pull slowly.

I hear ya. When it's a common vinyl and it says "call for availability" I just move onto the next vendor. They used to answer the phone right away but that isn't a thing the last few times I've called so I prefer to order online (always have anyway). Some of their pricing is still pretty good...

I feel ya. If we have to fix something because we screwed it up, I can almost guarantee the second time will be wrong as well. But that's why they say "third time's a charm" right?

I have had some problems like this over the years in Flexi. I think it is normally solved by ungrouping all the layers, then copying it into a new blank file. This allows me to move layers around like normal. Not sure that it works on every file, but I know it has worked a few times in the past.

The "dishwasher safe" it the complex one as most vinyl manufactuerers don't have material that they say is dishwasher safe (even though I have had decent luck with some working throughout several washes).