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Two possible scenarios: ink buildup in this area prevents from ink being fired. Visually inspect if you have ink collected in this area after nozzles get lost. Or missing ink in this region. Check meniscus filter and replace. Could be also the small last chance filter in the printhead under the...

Check wiring in between engine pca (the longest pci card) and printmech pca (behind power supply)

Check if bowing compensation of print platen is activated. Also remove the metal arm on the left side of dancer that prevents dancer roller from rotating. Also fix the banner only in the center and cut sides in an angle from the middle. If that doesn’t help check the gap on several positions...

Maybe something gets corrupted in your profile. Try creating a new one from crate with color calibration and icc, sync the media library and reprint the file.

Printing UV inks onto fabric produces highly saturated vibrant colors. But in fact you can not control the polymerisation inside the fibres. And uncured UV ink is very hazardous. Nobody should get in contact with.

Also in caldera you can easily decide which dropsizes to be used. Océ has also a tool available to check the printfile for dropsizes used.

I would go for waterbased. Try to get an used HP Designjet Z6200 or Z6800. Indoor use the pigment inks last forever. Photospectrometer for Color calibration is included and working fine. I would not go for uv since it isn’t odorless and ink might crack when applied to the frame.

If flexi doesn’t support it, why not drawing the crop marks in illustrator to be printed with spot and used as cropmark in your cutting workflow?

I got one unit in my showroom since several weeks and tried it extensively. Really excited on print speed! and quality! Small text is extremely sharp compared to 3000 and 1500. Speed is close to 3000, but not reaching. Quality in 4pass prints indoor quality with unrivaled stability. Go and have...

Check printhead alignment. Also wipe an area of substrate with IPA and print on wiped surface. Maybe plasticizers are causing this.

Wipe substrate partially with IPA and print an image on both wiped and unwiped area and you will immediately see if plasticizer is your issue.

If input voltage is properly provided to carriage pca, the firewire cable is ok and still no communication it could be the data relay or the carriage pca. You won’t be able to repair one of them.

Right. But you can rename the pantone librafy from 21 installation and replace the onyx lib in 22

If you are going with onyx 22 pay attention that they have removed the pantone library and churned over to onyx own library…

You can easily check in the tubes and the damper how much ink has been contaminated. I would suggest to pull the ink directly from damper using a seringe. This is way faster. Just remove the alloy plate and pull gently the damper from the manifold.

Replacing the trailing cables and tubes, if necessary, is covered under hp-extended warranty free of charge. Ask your hp certified service company.

Set the ip v4 in laptop ethernet to 172.17.15.100 and on the machine to 172.17.15.101 and configure flexi to print to this ip.

I guess that the SMD fuse on head board is blown up.

When purged, is ink dripping from affected slot? Could also be the printhead pcb. Try swapping it

The pump you hear near ink pumps is the double head pump for degassing vacuum. When you tap activate heater, does the button text change? Have you checked heater elements by touching both of them? If temperature doesn’t change system provide you an error, for sure. Let it heat for certain time...