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So, where does Gerber fit into this? Or does it? What height is your plotter reporting? What height does your software report from the plotter?

Either the head is damaged, incorrect or it is wired up wrong. I can't help with the first two, but here's how the cables need to go. There are 3 of one type and one of a different type - contacts are on opposite sides of the cable. The oddball cable is #3. The coil spring will be needed to...

I love how something can work "fine" for 5 years and all of the sudden something doesn't go quite right and now the plotter's "a pig". It sounds as if the scale is off for some reason. Is it just this file or are all jobs doing this now? What media are you printing on? Is the liner slick? Is...

Being essential doesn't give you free reign to be stupid. You can't still do things as you've always done them. We've changed several of our policies and procedures to reduce contact with others. - No one comes in the shop to pick up will call orders, they call it in and we set it outside. Our...

A letter we received from the ISA makes the case pretty clearly: March 25, 2020 Dear NASSD Members: The International Sign Association has provided the below language to various state organizations and federal agencies urging them to include sign and graphics companies as “essential...

Hey Kieran, The heater control board is under the front apron. You could have a stuck solenoid on that board. Good luck and stay safe, Joe

Hi Tony, SG heads are different, but I think they're easier than DX4 heads as there's no mechanical adjustments other than making sure the head is installed all the way down and flat with the carriage (which is the trick with these). But it may be simpler than that. If the pumps keep trying...

I don't remember as it's been a long time for me to use Gamma Print, but if I remember right, its little niceties like better control over panels - things like that. Yes, you can get by with out them and print a lot of stuff, but life is easier with those things. I looked quickly and couldn't...

Nope

Upgrade to Thrive. Gamma Print is a minimal RIP and you'll run into "How to" questions sooner than later where the answer would be to Upgrade to Thrive. Do it now and you won't be sorry. Good Luck

The ink on the heads shorted out something. Hopefully a fuse, but imho, probably the printhead. You should have a couple of fuses on the main board. Check them with an Ohm meter to see if they're still good. If not replace the bad one. (Buy extras for troubleshooting at this point) If it...

HP came out with this one. It was in my inbox this morning: https://hplatexknowledgecenter.com/blog/extended-downtime-procedure-hp-latex-110-300-and-500-printer-series And Roland's is here: Inkjet Downtime Reference Guide Stay Safe!

2 things come to mind... 1. Your profile is designed for viewing outdoors and you're viewing them under fluorescent light. Try viewing your greys outside and see if the change in lighting improves the gray. 2. You need to linearize your profile. This will balance out your CMY levels to be more...

That'll keep 'em away!:confused:

Our tech inbox will typically have 6 -12 emails in it overnight on any given day. This morning, just one. Our California branches have shut down to comply with local and state orders, but our other branches are open and trying to ship material into covered areas. Out tech team is working from...

Hang in there everyone. (easily said as it's bright and sunny here in the beautiful Pacific NW) We'll all come out the other side of this a little stronger.

It would probably have some dependency on the specific laminate, so any testing should be done with your laminate. I would also advise the customer that the products have not been tested long term with any disinfectants. Alcohol may have been tested by the manufacturer though. I would check...

Replace it with a new one???

They pop right up for me. Have you rebooted?

Nice. I did the fridge in our camp trailer with a picture of Crater Lake on it - it bridged the freezer and fridge doors. That was a few years ago and a different trailer and I no longer have a picture on my phone.