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Try cleaning off an area with Isopropyl to see if it's old vinyl with plasticizer migration. I would also clean off the encoder strip, because that was my first thought before you told me that other media works fine. Are you using different presets on the different materials? Good Luck

From Roland's website:

Solventinkjet, Are you talking about running Versaworks as admin? Or installing the driver as admin? The problem that I see is that the SP300v connects as a USB device, not a network device and the USB driver is not compatible with Win10.

Omega keys came in basically 4 flavors. One only lets you output - Plot Station, One lets you design only - Layout Station, One is for cut vinyl only and also lets you output to plotters - CS for Cut Solution or Cut Station and CP - Cut/Print. If you don't have CP or LS, you can't make changes...

You can also turn off the OMAS and run the feed calibration manually. The OMAS can vary the feed distance throughout a print job. If you disable it and set it manually, you will have constant feed between print passes.

I think what Gino is trying to say is you're probably not the best one to judge if you're qualified for this job. The fact that you aren't familiar with Polycarbonate off of a roll, shows your lack of experience. It is a standard sign material for this type of sign cabinet. If it were just a...

That is if they have it in stock. With almost all production going towards clear plastics lately, it is difficult to find.

A good picture of the issue you're having along with a picture of the nozzle test print will go a long way towards helping you with your problem.

If you park the 4th Pinch wheel (which is what holds the material down on to the grit wheel, which is underneath) and use the 3rd pinch wheel on the left side of your media, does that work? If so, you probably have a cracked or broken pinch wheel assembly. The last time I checked, Graphtec was...

If they're willing to pay for a tech to come out, schedule some time with him/her to show give you the basic training as well. An extra hour or two now will save a bunch of headaches and cash in the trash later.

We've had quite a few customers do it. Most without any help from our tech team. We've had a few decide to pay us to do it. I would say that if you can follow the instructions carefully - don't try to wing it - you'll be fine. We've only had a couple that truly needed a technician for...

That won't work for an SP-540v. He'll need to find the original Versaworks disk. VW 6 only works with: Eco-Solvent Printers and Printer/Cutters BN-20 EJ-640 RF-640 SG-540/300 SP-540i/300i VG-640/540 VS-640i/540i/300i XR-640 UV Printers and Printer/Cutters LEC-540/330 LEF-12/12i...

So, make sure that you disable Windows defender Firewall and set User Account Control to Never Notify for the install. You can turn them back on afterwards, but will probably need to configure the firewall with Gerber as an exception so that it can communicate with the output devices and the...

What they want and what they can get - especially by Thursday - especially as inexpensive as possible - seems to be 2 different things. What's that saying? Beggars can't be choosers...

You also need to be careful about putting vinyl on top of some "High Quality" paints. In a painter's mind High Quality tends to mean that you can clean it off easily (besides not fading, chalking, etc.). This "easy to clean" quality can affect how well/long vinyl will stick to your substrate.

Did you disable antivirus, firewall and set user account control to Never Notify when you installed? Have you made an exception in firewall and antivirus for Omega folders? What version of Windows are you using?

What version of Illustrator and what version of Flexi are we talking about? Have you tried using EPS or PDF formats? Those are more universal than an .AI file.

There's not much info to work with here. Can you give more specifics? What material is it? How old is it? Is it designed to work with your printer? What printer do you have?

Hey there, I'm happy to help where I can. 1.) I don't really have a magic number for how much should be printed, only the observation over the years that my customers who print more tend to get more prints out of a printhead - all other things being equal. 2.) I'm a fan of using original inks...

Just curious if you guys are going to start reclaiming sign faces now. Or have you been doing that? I walked our warehouse today and it looks like we're down to a partial 8' roll here which will probably be gone before long.