Search results

You probably need to clean your feed encoder disk. It's behind the control panel. You'll want to turn off and unplug the printer then remove the 3 screws holding on the control panel. Use a lint free cloth with dampened with some Isopropyl alcohol. This performs the same function as the...

- In general, all other things being equal, a 12 pass print mode will provide better quality than a 10 pass print mode, though it may be difficult to see the difference in some cases between 10 and 12 pass. Also, a 12 pass will take longer to print a job than a 10 pass mode will. This is the...

Did you have your printer on a UPS/Surge Suppressor? All that dirty electricity can do all kinds of damage throughout the printer. Good Luck

- Agreed, but it's likely the ink vendor's way to designate their products to match with the OEM. Mixing the inks can cause problems - at least with the Roland inks. When Max inks first came out we had some customers mix them and ended up having to replace some heads. Then firmware got update...

Check to see if there is any fill or stroke on the text. It sounds like it thinks it needs to fit it through the Edge. Good Luck

Most likely you have the wrong ink configuration selected in the Profile Center. Double check what Versaworks is reporting for ink type and match it up. Good Luck

I'm not sure about the CJ, but on later models, if you hold down the menu button while powering on from the front panel, it will give you the option to set the units. On the CJ it looks like it's in the ink control menu>Units. Good Luck Joe

Compounded by a full Yellow cartridge and a nearly empty cyan cartridge.

It should be RDG_White - use the underscore rather than a dash. It should also be a spot color. Do not convert to CMYK or RGB - other colors can be designed in other color systems, but White, gloss and metallic need to be spot colors. Good Luck

Early in my career selling sign supplies I had a loyal customer, who I had to give the bad news that the price of his transformers had gone up since he last purchased them. He just smiled at me and said "I don't mind when prices go up. I just mark them up the same percentage and I end up...

In my (limited) experience, DX4 heads are too fragile to be successfully reclaimed. Is the print head old? Or did it sit too long without use/maintenance? An old (high shot count) print head will not likely be recoverable by any means. If there is ink that's dried inside the head, it can...

You could also use the web interface (Just input the IP address of the printer in a browser address bar) of the printer and do most things from there - profiles, firmware, etc. that you would want to control from the printer control panel. I do this in network situations like this. Also, if...

0400 errors are a problem between the damper and waste ink tank, including possibly the damper fill sensor. I would start by replacing the cap tops. As long as that printer was sitting though, especially with the original TR inks - which dry very fast, you're likely going to need heads and...

I would start by power cycling the printer. Turn it off and unplug it for 10 minutes before powering back on. If you still have problems, then check the encoder disk for the feed motor. It's behind the steel plate behind the right maintenance cover. Clean it with an alcohol pad (like in your...

It's all personal preference, but I like to set the half cut force equal to what would be the kiss cut force. This leaves tags only in the liner and the vinyl is cut cleanly this way.

I checked VW Dual and it's the same. I've asked Roland for the reasoning behind this. I'll let you know what their reply is.

I've got it, but haven't had a chance to explore it much. The install was fairly uneventful, though the thumb drive (yes this update comes on a thumb drive) did mess with my mouse action while it was inserted. I'm interested in real life as well.

If he reset the plotter, then you'll need to re-setup the network settings. Go into the Menu > IF > LAN. Make the necessary changes and you should be good. You can probably find in Flexi what it was set to before the reset.

Your sheet cut blade didn't disengage. Simply press the plate on the left side and lighly lift the blade holder to disengage it. If this happens again, you probably need to calibrate the sheet cut engage/disengage position. karst41 - Perf cutting can done in either position as long as you set...

There are adjustment screws behind the covers of both ends. It's difficult to get them even by eye though. But if you can see the gap, you can certainly make it better, just don't go overboard with the pressure. Good Luck