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HI Lady Who, I'm not a Mimaki guy, but deal with other printers that use the DX7 head and similar heads. Life expectancy is affected by many things. Proper maintenance and regular replacement of consumables is high on the list. Also I've found that these heads tend to fail sooner on...

I don't think it has anything to do with Versaworks. I do know that there are issues with print heads leaking ink. We've got a few cases going on with that as well. Unfortunately, we haven't been able to pinpoint the ultimate cause of this. I hope someone figures it out soon. Good Luck

They can be ordered through any Roland dealer.

Tom, What version do you have? I haven't heard anything about the software causing problems with dampers. And I can't figure out how it would affect dampers at all. Do you mean firmware on your printer?

Bobby, I'm just curious, do you know if there are more people going to the hospital with new symptoms or are they expanding testing and therefore confirming more cases that would have been counted otherwise?

This part number doesn't even show up in the current parts finder. 6702048040 and 6702048041 are the current print carriage board part numbers for the XF. 6702048041 is the latest revision and should work without any issues if everything is correctly connected. (This is also the one used on...

Could also just be calibrations. Have you done your bi-directional and feed calibrations?

Yup Gino. Some vinyl is nasty smelling when it gets heated up.

The swatches can be found in the install folder for Versaworks. The default path is: C:\Program Files\VersaWorks\Swatch\Illustrator. The file name is: Roland Orange Color System Library.ai Good luck!

I haven't been on much lately and didn't see that, but was just given that link by Roland DGA just last week. I've used downloads from the Japan site for years, mostly because it usually gets posted there a few days earlier than on the US site. I consider it safe and recommend it. I've...

Have you tried FW 4.1? You'll have to upgrade back to 4.0, then you can install 4.1. You can download it here: http://download.rolanddg.jp/en/upgrade/firm/VGValueUPFirm410.zip Good Luck

Are you building your latex profiles on the printer or through Onyx. There are a lot of options in Onyx that can affect the profile build. If you're building the latex profiles on the printer itself, as opposed to doing it through Onyx, it tends to be oriented towards a beginner's level of...

Hey Derek, I hang out here and answer questions that I can. Hopefully I can help someone now and then.

Hey Derek - doing well. I'll sen you a private message.:awesome:

We've also been selling some clear polycarbonate for this as well.

You'll probably need to set up a "new" media for it in Onyx with a roll width of 27"

I just solder new ones right on top of the old ones. This way you can use the right fuse and if you have to replace, you're desoldering from the fuse and don't really risk damaging the board. - Or you could even solder a socket on top of the old fuses - it works.

Why battle it out here? If you're not using it, give them a call and see if you can suspend your subscription for a month or two? They can be reasonable. If you are using it, then you should probably pay. And if you "already know what the answer is", why ask the question other than to create...

What build number do you have and is this full Flexi or an OEM version (HP, Mutoh, etc)? I'm at Build 3260 on my full Flexi version and when I tried to update (I wasn't getting prompts to update) it said that i have the latest version. My HP version had an update, and now it's at build number...

Hey great point Unclebun, but lately, we equipment suppliers have had to be creative/restrictive, etc. with our installs. It's very difficult at some points of training to maintain a proper distance during training - imagine trying to show someone how to properly set the blade exposure on a...