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Mimakis are similar but they do shut off if there is a large enough discrepancy between the linear and motor encoders.

This is a weird one because you should get encoder errors or a motor overcurrent. As Dasdesignguy mentioned, it does seem like it doesn't know it's in position to start cutting but in that case it should throw error 509 which is a head position error related to the encoder. Usually when...

It is a known problem with Mutohs after the ink formula change. Newer Mutohs fix the problem but legacy ones do have clogging issues. The Roland VS series shouldn't have as many issues. You might do it once a month to prevent clogging if at all. Similarly, the Mimaki machines have an on board...

To me it looks like the vinyl is sweating plasticizer or the ink is separating. Do you use a bulk system?

They used to categorize the inks by flexibility and you're basically correct on the breakdown. In general the lower the number, the more rigid it is but that isn't a hard and fast rule with all Mimaki UV inks anymore. I can tell you as a dealer who installs these machines, 99% of people are...

Yup! As long as you don't have to make any edits to the file, opening in production manager usually has fewer problems.

Try bringing their original file directly into production manager without opening first in designer. Production manager doesn't care about font permissions.

I guess you can't rule out electrical issues. I'm sure there are some components that can fry that will cause issues like this but the error is directly related to firmware so it's still worth a shot to try updating the FW anyway. Sometimes you get lucky.

Yeah that error means the firmware is having issues. Try updating first but it might be another main board. And yes, it is very rare so not sure why it's happened to you twice. It wouldn't be electrical. It's more like the firmware is getting corrupted somehow.

The older model Mutoh maintenance stations are overengineered and the same motor and gears that run the wiper also runs the pump. So if the pump is failing, it can affect the wiper and vice versa. I agree that it's probably just time for a new station especially if it's over 2 years old.

Good luck!

It's a possibility for sure but in my experience, the things that fail on cutters the most is the, blade holder, blade itself, cut strip, cutter solenoid or main board. Motor and belt issues are rare comparatively.

Ok so the offset for that blade should be 0.30 but I don't think that little difference is what's causing your issue. Worth a shot to adjust it though. I would also clean out your blade holder with an air duster and maybe some alcohol to get any adhesive out. Maybe the blade is getting caught up...

I would check the cut protection strip and if it has a deep cut in it, I would replace it. It's the strip of rubber that runs along the blade path. If it has any deformities, it will cause issues like this. Other than that, make sure your offset setting is correct.

I've just grown up with Windows but have always been curious of Linux. I started on DOS and Windows 3.1 as a kid so it got ingrained in me.

I've moved a fair amount of printers and haven't had that issue but as you know, most tech's experience isn't going to be the same. Do you completely empty the system when you do it or just empty the sub tanks?

Am I going to have to be a Linux guy?

Google, American Print Consultants. I believe they handle that area.

The head locks automatically when it's not being used. If you just allow the head to return to the home position like it normally does after a print and then power off, it will be locked. As DL mentioned above, it's a good idea to tape some foam to the platen and butt it up against the head...

Make sure to put something under the legs to raise the casters up off the floor. Strapping the printer down with the casters touching the floor will most likely end in them popping off during transit. Other than that, make sure the head is locked and you'll probably have to run an air purge when...