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Now for both problems I would suggest the following. Make 100% sure that the drain lines are not blocked. Remove the tube from each of the caps ( front side of caps) and force some cleaning liquid into the drain bottle. If you can do this then lines are clear. Second there are some clear...

You might want to start a separate thread just so you get your questions cleared up and not mixed with the original post.

Do you know 100% that the SC 500 will do cleanings if the main power is left on? On the CJ 500 (converted) it does not. It might be in the firmware if the SC 500 does. I might look further into flipping the one switch on the board to make the CJ turn into a SC 500.

Not sure what printer you have but I have had fuzz or something get on the censor that reads the encodor strip and was printing lines in the print. Once blown out with air it seemed to stop. The encodor strip itself might have something on it. If you can do an encodor strip test in the menu it...

When you feed thinner material through it might be right for it but a thicker media will roll out at a slight different rate. Mine is shorter as well on thicker canvas. You should be able to do a scan / feed test (I think its called) to measure with a ruler to see if the printed lines are the...

If drain lines are blocked as they asked above then you need to flush them clear. I don't have a Mutoh but if you have a capping station similar to the old Rolands, remove the drain lines that run from the capping station to the drain bottle. Force some cleaning fluid through the line into...

My blade is about 1/16" out. I am not sure of the material you are cutting. You could try doing 2 or 3 passes. It will cut a bit deeper each pass... Not sure on this one.

In the main menu under "command" do you have the VS command and the FS command set to enable. If they are set to disable then the info you selected in flexi won't register. It will just use whats in the printer menu settings. Once set to enable you can change the settings in flexi and they...

Turning the black part on the blade holder (at the base) will move the blade in and out so it sticks out a bit further.

You lost me on that last part. When you power up normal to start the printer, is that when it stops on processing? Or does it stop when you try to setup page?

That does not sound good. First off did you have the unit unplugged while you changed the heads? While the printer is off can you still move the heads off the capping station and does it move easily? Any chance one of the ribbon cables going to the heads are not on right? Will the...

It was a free download from Roland. If you want to spend the couple hours to download you could from them. You need to call and they can tell where to go to do it. I also could burn a disk from the iso I have downloaded and mail it to you. This will take a week or so to get to you. If you...

Are you getting pooling of ink in the capping station? If you had some clogging issues with the ink, are your drain lines clogged? Not sure about the sp 300 but if my drain lines were clogged the heads would not load with ink and I was getting a lot of pooling in the capping station. Could...

I am not sure but is there a sc 540 (just printer) or is that for sure a printer/cutter? If it's a print and cut you can't go wrong for $6000 to get it printing correct. To get things shipped up here you can add close to $1000 by the time its here.

You are welcome... good to hear things are up and running. I had been helped by several on this site so it was more of a pay it forward kind of help. ** If you did not change the drain lines from the original waterbased ones, watch for the thin drain lines getting plugged more easily. If you...

They don't tell you about the key sequence before that step. Do as I said in the above post with the "s" and "v" shape first. Then do the final step as in the manual.

While the pannel power is off, move the heads off the capping station to see those pads you talked about. Below each of the caps (pad area) is a white tube that connects to your capping station from the pump. You will need a syringe with an end that fits into that tube. Get some cleaning fluid...

When you do a cleaning, watch when the heads move off the capping station. Is there ink pooling in the caps? If so you might have a blockage in the drain lines or the 2 clear lines that run from the capping station. Flush the drain lines and do a few cleanings to clear the print heads of the...

While the main power is on but the front pannel power is off do the following: easy way to remember is a "s" and "v" shape with the arrow keys. up,left,right,down then left, down, right after these hold down the left,down,right all together then hit the power on. Once you hit the menu button...

Thanks for that info. I can't get on the site too often right now. Sorry for the delayed thank you.