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We are running a HP Z6200, and I"m getting this weird "overspray" on our prints. The prints are just solid color with White type. We are getting these lines going in the direction of the carriage motion. We've turned the file, and the lines stay in the carriage direction. I've updated the...

We are having some adherence issues with our Oce' 460 XT ink. We are trying to print on panels from a fixture company, that are an "MCP" material. It's basically a compress wood type material w/ plastic facing. The facing does appear to be a bit "slick/ shiny " I think there may be some oils...

I setup my files, ran the clear static cling w/ White printing on our flatbed, w/ Roland VersaCamm marks, and enabling the CutContour path., The Roland reads the marks, then cuts, but the cut path is off. It's not just misaligned, ( my Roland Print & Cut is dialed in ). But on the left the cut...

Epson Stylus Pro 9800 Take Up not working. I have the sensor and reflector lined up, with the light solid green. Has anyone else had this problem. Let me know. Thanks

Onyx 10.2, I am printing a tiles image and cannot get it RIP's w/out just cancelling out. I have two RIP stations running 10.2 & it happens on both. I really enjoyed Versaworks right-click function to hide tiles and re-rip, but I do not see anything similar in Onyx. Any ideas. Also, I...

No one covers this machine anymore. Does anyone know, if this is something I can fix in house, or do I need to order a new part. ... and can I replace that myself. The machine will no longer auto read material width, therefore it does not reverse to put material at same start point every...

I have a couple Roland XC-540. I am having a weird issue with one of them. I'll be running a job fine, print or cut. and once the job finishes, the printer reads "Not Connected" on the front panel? I cannot find a cause or a solution. I unp[lug it, shutdown printer & computer, sometimes that...

I need to replace my RIP computer that is running Versaworks, but I am unable to find my hard copy of the software. I had previously registered our copy. I'm not sure what my options are. I know it is a legit, purchase version of the software, but I have torn my department apart looking for...

I'm running Versaworks, and running two Roland XC-540s off of the same PC. I usually do not have a problem, but we usually only print regular size stuff, posters, stickers, etc.... I am trying to run a 32 ft wide wall mural. I cannot for the life of me get it to run without pausing. The...

I run a couple HP Z6100s & an old 5500. I am out of the replacement sponges for the carriage interconnect wiper. I've been using a lint-free cloth w/ water, because I can't seem to find these anywhere. Our rep. says you have to purchase "this" kit, which only has a few of this particular part...

I am trying to run a job on treated canvas pre-mounted to foam core. A specialty product. initially the colors were really washed out. So I recalibrate on the canvas. All of the others colors pop now, but the black is almost completely gone, giving that " wrong profile" look. The "grey is all...

My company just dropped an old vinyl cutter in my lap & told me to get it to work. I am not even sure what type of software will commmunicate with it. I have an Allen vinyl cutter model 830 GT. It has a serial & a couple of parralell ports. Has anyone had any experience with this brand? Any...

I printed on "Roland white cling" using the "Roland" white static cling profile. Everything was fine. We had to switch over to LexJect wht static cling, and I couldn't get it to print anything other than a big pool of ink. We then switched to Solvex White static Cling. With bad results...

Does anyone know how many ml should on average pass through a HP Z6100 printheads, before it needs changing. I thought around 2000 ml. Any ideas? Thanks

I was printing some silhouettes and all of a sudden I lost quality, can't figure out why. Any ideas?

I have a HP Z6100, and all of a sudden it wouldn't load paper, then it won't let me replace the maintenance cartridge. My tech told me pull out all the consumables, inks, print heads, maintenance cartridge/ media. Then turn machine off, Then clean encoder strip thoroughly, then re-install all...

My print & cut alignment is fine, but when the actual cut happens, the beginning of the cut doesn't meet up with the end, so I get a step in my cut. Any ideas?

I am using a Roland XC-540 & Versaworks. I am printing on White Static Cling, and Where the friction rollers tough the material, when ink gets laid down, you can see the imprint show through. The result is not acceptable. Other then moving the rollers out of the way, does anyone have a fix or...

I have a "live traced" art supplied by customer. I set the CutContour spot color as the stroke to be cut. Then I duplicated the art and changed the stroke to the fill color & increased to size to create bleed. It looks good in Illuistrator, but when I bring it into Versaworks. It reads the...