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Right on man, that was super helpful.

As the title states I am looking for tech support for my HP Latex 800W. Seems like a simple problem to solve but there is a catch... I am based in Bermuda. When we purchased the printer the company I work for decided to have the printer brought in by an import company instead of going through a...

Wondering if anybody here has attempted "crack and peel" stickers on adhesive vinyl rolls? I run a HP Latex 800W which doesn't have the automatic double sided printing and wonder how you would do this. I have an account manager requesting a sample but if I'm not mistaken I would have to be able...

Hey thanks guys! Several limitations faced as I am based out of Bermuda. The company I work for wanted to save a couple bucks and bought the printed through an import company so yeah... Printer just showed up one day and I did the installation although was never prompted to set up a username and...

See when I do that it's almost as if there is one set already and I don't know what it is. Just asks for the credentials but doesn't give me an option to set a user name/ password.

I for the life of me cannot figure out how to setup an admin username and password. Any help would be greatly appreciated!

20p? Wow, I'm standard run most media at 8p maybe 12p. I'll try the 10p and see how that goes. This model has given me nothing but headaches. I miss the 570 .

Having the same issues with the Briteline 70/30 on my HP Latex 800W. Been trying to run 18pass on low heat with an interpass delay and it will be good until like the last foot or so where it will lift from the liner and get a head strike. So disheartening because for all intents and purposes it...

Oh believe you me I do know that this is how a person working for a company who buys printers through the proper channels would handle this. Unfortunately I live in Bermuda and the powers that be went against my best wishes and just bought a printer through a shipping company out here. We lost...

Have to replace my data Trailing Cable which means I have to replace the entire rail system. I have the parts but can't find any info on how to replace the parts. Any help would be greatly appreciated!

I see that part number is for the Data Trailing Cable for the 700/700W. Is it the same cable being used on both printers?

For some reason ours has a part number Y0U21-50037...

HP site doesn't have it and cannot locate it anywhere with the product number listed on the part.

Does anybody know where one could purchase a Data Trailing Cable for the HP Latex 800W? I live in Bermuda and we don't have a service contract with HP. I will need to replace my trailing cable myself and am having trouble finding where to order one. Any help is greatly appreciated.

Hi, We have this not so frequent issue where the lines for the carriage on our HP 800W keep jumping off of the track. They come off the track and end up dangling into the print zone. We end up having to pull the back panels off the printer and try to reseat the lines but then a couple months...

Thanks, I'm not sure I know what they look like so am having trouble locating them. Can you give me a picture or describe what they look like?

Okay, hard to tell which door it is as all of them close and you can here the sensor clicking when the door closes. I've checked the printzone window door and the carriage cover. not sure what other doors there are.

Has anybody seen this error code before? I keep getting this error code and it says that a "safety element is open during movement" I have no clue what safety element is open. Been happening pretty consistently over the last couple days.

Anybody else having their colour calibrations become obsolete everyday after the latest firmware update on the HP Latex 800W?

I'm only having this issue with one type of media. My 13oz Gloss banner material, 54" roll. The 63" roll runs fine, the 54" matte runs fine. I'm just going to use the 63" for now until I can figure this out. I live in Bermuda where we have little to no tech support/ service for these machines.