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Hi, On CM4 on illustrator - get printer margin - it keeps value at zero How do I use it correctly?

Hi A designer has made a graphic and saved as pdf from photoshop It shows as a clipped group and all are masked within the group It shows the layers and paths but it won't let me offset path I'm struggling to make cut lines, how do I convert the pdf to ai?

Hi all! I was having good pop-out cuts, now I changed blade, and cant get it right again, Ive tried everything probably used half a roll of vinyl trying to get it right. Squares especially are not square and have those niks in the corners. Can I remove the strip seeing as I will only do...

Hi, The Eps files from AI are printing with the cutline colour then cutting 2x with only one cut line, how to fix please?

Hi, I saw on another thread about Versaworks cutting contours first, then the perf cut as second step, I cannot seem to be able to do this, any advise on it please? I'd like to cut all the contours first, then the perf cut second, Every setting I have tested, it cuts the contour, cuts the perf...

Hi, Sorry for the multiple threads, its just important and I cannot figure it out. I would like to in order; 1. Contour cut. 2. Cut Image boundaries with perfcut. Currently the machine will cut a contour, then the boundaries then move onto the next. I would like to do all the contour cut...

Hi I was looking to purchase some cutting strips as I do contour cutting on the SG2-300 the strip can quickly get damaged. Is this material possible Ebay Cutting Strip Or is there an alternative please than paying £10 a strip?

Hi, My image boundaries which is versaworks always gets stuck in one corner. Not sure why or how to resolve it? Any advise please I have attached an image of the issue. It's a percutaneous, 60 degree blade.

Hi, Attached is the colour I am printing, The more solid one is RGB and the one with the black dots is CMYK, is this normal in printing, it just looks dark and not correct. The colour is off. CMYK VS RGB Roland SG2-300 Please advise.

Hi, Can someone recommend my problem? I am using CE7000-60 on the Perf-cut channel and I am facing issue with VINYL-Adhesive. The problem is its tearing on all corners, I wonder if anyone can advise? Kiss cut is ok, perf cut is not ok. Thanks.

Hi The engineer came and said the calibration is fine, adjusted heads and said its normal to get grainy even on best setting. On his print the red was alot of white dotty grain, and green. I did a colour chart after and again same. The green especially is pretty dotty, and red. I have attached...

Hi, I saved this file in Illustrator as PDF also EPS test. The colours are CMYK and not RGB, but the preview shows RGB Green the brighter version, then I enable monitor proofing and it changed to the actual CMYK colour. Why does it do this? It does print the CMYK colour as displayed on the...

Hi, It was suggested to clean the strip with a cloth, other than that I am not sure what issue is. There is banding on blue, blotchy on red and green and grainy on other colours. Any advise please? The head test comes out perfect.

Hi Would this require a new printhead? The test is showing blockage? As there should not be gaps in the test print? Please advise if this is fixable as unsure if I should go ahead with purchase for 2900. Thanks

Hi I was watching this video and saw you can print reg marks and tape paper together and cut the sheets instead feeding one sheet at time, can anyone tell me how it is done? Not using the barcode but using reg marks. Thanks

Hi the Perfcut options and cut option to change settings is greyed out/locked in CutStudio. In V3.2 you are able to select a PerfCut line then when sending it disables Perfcut line. I couldn't find a way to print to my Canon printer using versaworks. I did manage crop line and perfcut lines...