This thread reminds me of one of my all time great exchanges i had with a doctor's wife several years ago.
Doc wants a sandblasted
sign for his clinic but wants his wife to pick the colors. Between her schedule and mine we couldn't manage to meet face to face so I left my PMS book at the clinic for her to pick out her color choice. When I returned there was a Post-It note with an arrow drawn on it pointing to a color that corresponded precisely with One-Shot Emerald green.
So the
sign is made and as I'm walking in the shop door after installing it. I can hear my wife on the phone with someone and she's getting really exasperated with whoever it is she's talking to. She sees me and tells the person on the phone that she really should be talking to me. She puts the caller on hold and informs me that it's the doctor's wife and she hates the
sign. The
sign has been on the wall all of about 20 minutes. I'm confused about what could possibly be the problem since it was made exactly like the proof, which was OK'd by the doctor.
I ask her what the problem is and she tells me the
sign is the wrong color. I assure her that I painted the
sign the exact color she spec'd and then she drops the bombshell: she tells me "that's the color I chose but it's not the color I wanted." What do you say to THAT? She tells me that her husband and I bullied her into using that color. Keep in mind I never even met the woman, how was I supposed to bully her into anything? I ask her what color she really wanted and she says "Pine". ....What the #*$% color is "Pine"?!
I tell her to go to the store and get a quart of paint in the color she wants and I'll repaint it, but since it's gilded I'll have to regild and that will get pricey. She argues about that but finally agrees. I go get the paint from the clinic (still not meeting the woman) and when I open the paint it is nearly black. How she figured that color was "pine" is beyond me. I'm barely into the repaint when the doctor calls. He asks how far along I am. I tell him I've only just started. He says "just make the
sign like we originally agreed, I'll pay you for your extra work".
I have no idea what led to that decision, but I can tell you that I sure am glad I'm not the one married to that lunatic woman.