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This year has been great with the return of industry specific events like ISA and the recent Printing United Expo. To maximize our network of coverage, our growing team is looking for regional technical support agencies. We are focused on the East and West Coasts. Please submit all...

do you have a sample of the size and contours

The partnership with Elitron America Inc., underscores CUTWORX USA’s strategy of providing & supporting innovative industry leading finishing solutions.

Which model UJF do you have?

what collet options do you currently have?

for 1 & 2 have you considered cleaning your underlay and cutting them from the back. Luster lam is nice but I find this is a common issue when router cutting through it. If you have a nice table surface you can bore out your holes, mirror the file and cut from the back on the single sided...

There are some good used colex options in NJ that should still be available. Multicam, AXYZ, Colex are likely going to be the better choices for thick dimensional lettering. The benefit from those platforms is the collet types they use that allow for larger diameter tooling to be used when...

Looking at the flex and the surface of the cellular foam, I would think that you are using polyurethane foam. Convoluted packaging foam is similar to this type where as some others would be like the harder pink or white stuff you'd find in computer box packaging that isnt Styrofoam. you need...

There are a couple things that would be helpful to check. Underneath your mat, what does the filter layer look like? Dirty filters reduce air transmission and reduce vacuum. Underneath the filter layer, what do the clear plastic panels look like? any clogged holes, warps or damage? What...

If they already have a colex, that can be used for more heavier duty processing. Platforms like the Apex Pro have the rack drives supplemented with a tensioned belt system to improve speed. This is useful with knife cutting operations as just rack and pinion can only go so fast depending on the...

Was it one of the edge machines or the C Series? The C series machines are definitely top tier.

For the things you are router cutting, are the complex contours or more square cuts? What diameter bit are you using for majority of these router jobs.

Yea we find with the testing we do for certain applications that the we can achieve better results with build up and profile with more manual setup than presets. But the project is coming along, it just isnt a priority at this time.

Agree. Especially on the point with end users from different companies who are familiar with doing certain things a certain way. There are a lot of different platforms out there that have a lot in common and differences. The distinction of what you had vs. what you have now is of little concern...

TeamViewer is an invaluable tool.

There are a lot of good points here. Finding the correct balance to take into account the pricing is a little tricky sometimes. We have considered adding extra time to the installs for an increase charge but have received a good amount of push back on that overall.

Yea we do find letting people drive is the best way to go for retention.

I have been having some inquires lately about the structure of training for new equipment like printers and digital cutting platforms. I am looking for some insight from the community on what works best etc. When you get something new, do you prefer canned training programs? Does it work best...

They are working on compliant certification. As to compatible with build up dimension and spacing that is more design based and the responsibility of the user. Ref: https://mimaki.com/archives/034/202203/D203288-18.pdf So if the scope of the project is conformance to specs, it can. If the...

3rd Party suppliers like VTX Tools https://vtxtools.com/ , Flatbed tools https://flatbedtools.com/ , Cutguru https://cutguru.com/store are pretty good options. There are a variety of manufacturers on the east coast that also looking to sell felt belts. Depending on your application, sometimes i...