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Gooooo.......RrrrrrrrooooooooLAND! You won't be sorry.

You MUST register your printer to get the Versaworks to update your profiles and Versaworks too. Go to EDIT/Preferences... change mm to inches. Then, click on the Roland@net tab...check the box - Check updates every launch, Check -Download Media and color profiles, Check - For Currennt printer...

Do yourself a favor and call your local Roland Tech... it's worth having a Certified Tech service your printer ... and saves a LOT of frustration. Plus, they'll show you how to clean and maintain your printer. Trust a trained and certified professional.

You will need to put the printer in the "Update Firmware Mode" (Service manual) to update firmware with the new board.

I am a Roland Tech....Put the Roland cartridges in and hit the Fill or Power Clean and .... you do NOT need to worry about the minimal fluids in the heads.

Stair stepping is not the same as banding. With stair-stepping the print actually is "moved" in a stair pattern... the edges are not straight but in a stair pattern. Banding is due to cheap media, dirty/clogged heads, clogged dampers, or wrong profile. There will be light ink passes throughout...

Farm them out... a lot less worries and better profit in the long run.

Bordeaux has chips available...just ask.

Your black head is scratched...no amount of cleaning will improve a scratched head. Replace the head ($995) - scratched heads are not covered by Roland Warranty. Have your technician perform the head replacement and a full service and your printer will be printing like new for a long time.

If it's bad ...its' BAD! Sheesh! Call your local Roland Tech and have a complete service including head replacement...and have it done right the first time.

Check your cut strip...then install a new blade...check your blade holder.... It's not a encoder strip if your print is printing well... stair stepping is the indicator of a bad encoder. Also, check for flat spots on your pinch wheels...replace if questionable ($62.50/pair) and DO replace BOTH.

You need the PECK TOOL to "get Parameters" and "put parameters"...or you can input the hard way ...manually.

Replace the head and you'll be back in business. Cheers

Connect a syringe to the damper (tube with smaller tube inside to fit to the damper)...as you draw ink look for any air bubbles in the syringe... and use a good size syringe like 3'4" diameter 4" long. You may have a very small air leak somewhere in the ink lines or system. Start at the dampers...

I have a customer with a AJ1000 available. PM me if interested

Why do you think it requires a head-soak? If your printer is running properly, with good cap tops, you should have no reason to "soak" the heads. The cap tops are mounted on springs and adjust to the heads.

(In my opinion) the XC540 is a better, and definitely a much faster printer. So far with the VS640, we have not had the normal great Roland quality without printing in the Full Scan Mode for all vinyl prints. Hoping new Oracal factory profiles, when available, will help. Roland has it dialed in...

Try the test print in service mode...you'll see a finer test print that may show issues. Wrong head rank may be part of the issue, you'll need to remove the head to get the numbers...then look closely with a magnifying glass at the head,

Opps! And i forgot to add...and THIS IS IMPORTANT...the ink Dot on the new wheel faces to the outside!

Use small needlenose pliers to gently pull one clip off the shaft. There are 2 small washers between the wheel and plastic (ships with new washers) Replace BOTH pinch wheels if you're replacing as it will save frustration in the end. Pinch wheels are about $62/pair.