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Update on this thread. As mentioned, I got a new K head installed 9 months ago, but it seems to be doing the same sort of thing again, with the banding on RVW-BK grays (see attached). The feed calibration is all set nicely, and what's perplexing is that the other test print doesn't show any...

Indeed! Thanks. The numerous but slight differences make me wonder how that happened.

Just saw this while listening to some streaming Jazz.

Gino, I wonder if you have the ability to constructively contribute to a person’s thread without being a gruff, abrasive, school-yard bully. Kindly work on that ability. It is tiring to have you enter such discussions in your typical steamroller, judge & jury fashion, barking like some junkyard...

Good grief man, are you serious? It's surprising what comes out the other end after going through the Gino filter.

Cheese and Rice! After telling them (on the phone) to not send me a new roll yesterday, and to just wait to see if the claim gets approved, I just received an invoice by email showing that the new roll (at full price) has been shipped! Gah!

And I spelled out why that is not the case. Before I knew about the time factor, I was of course expecting a replacement, but now that I learn of this 1 year limitation, I'm not sure, but perhaps a discount on a new roll? But no, I wasn't even offered that. Full price. Correct. The band has...

No, I didn't. I suspect that he is telling the truth.

Yes, I've been with them for 20+ years.

I did not say that, you read that into it. I bought the roll a year ago, but still had to finish up a previous roll first, and as luck had it, I didn't have much in the way of orders for larger banners for some time (I also had a 38" roll in stock). So I first got into the 54" roll much less...

Yes, they did start the procedure with the manufacturer, but then discovered the purchase date, and informed me that there's nothing they can do because of that. He sent the claim in anyway, so we might get lucky, but if there's a policy of a year (or whatever), then they have an easy out.

Oh, and I forgot to say.....they seem to often be out of stock of regular materials too, keeping stock really low. This can be frustrating. Is that their norm?

So what’s the history of customer service with Grimco? As you all likely know, our Canadian supplier “Proveer” was taken over by Grimco about a year ago, and there seems to be a drop in service. I’ve had a couple of orders sent to other sign shops, along with other shipping & order errors, and...

"A Division of" looks like Bookman Italic. "Carriage Inc." is another font - unknown.

I got nothing on this one.

Done. That worked - thanks!

I just printed & laminated a small job (black ink on clear lam with clear laminate) and used the ESP-CL Clear PET film profile. I am now attempting to do the cutting, and the "cut only" option will not appear. I imagine that this is inherent with this particular profile, but is there a way I...

Thanks chief. If you don't know it, chances are slim.

I think it's American Captain Eternal, stretched and fattened up with an outline.

OK, I've run this as CAPS and lower case, through Find My Font; WTF, and WhatFontIs, with no luck. Any ideas? (I've even vectorized it and made two clean letters for you)