need help

I'm an IT person, not a print or design person, so I'm hoping someone here can provide some help here. I've contacted Onyx for support, but they still haven't gotten back to me and I'm running into some serious deadlines. I've worked with Onyx PosterShop before when we had an HP DesignJet Z6810...

Hello All, This has happened a week before Christmas! After the printer goes on standby it doesn't want to turn back on. I have to physically switch the main power at the back off, wait a few seconds, turn it back on, then press the front control panel on and it fires up. It prints, it cuts and...

My company has several VJ-1638X printers and one printer suddenly stopped printing with printer head 2. It seems like there is an electrical short somewhere in our printer that blows out the head fuse on the main board. I have replaced everything between the printhead and the mainboard and it...

Hi, I attempted to deep clean my printer and now it no longer prints anything. I'm looking for advice on how to troubleshoot what the issue might be. Here are some details that may be important: - I unscrewed and lifted the printhead, flipping it upside down to clean around the edges/sides of...

Hello, i have 2 FC8600s. When cutting perf one of the two makes a strange noise like the blade holder hits the bottom metal with force. Everything else works perfectly with extreme accuracy. Only when cutting perf this happens. Both cutters have the exact same settings on perf cutting. I...

We are new to laser cutting and are still learning. We have a Boss CO2 laser. On the most recent project, we have what i describe as "pitting". It is little chips of the acrylic getting knocked out of the back of the cut. Anyone know what might be causing this? It is hard to get a good photo...

Hello, I have a problem on my Roland BN20 printer that I can't solve... the yellow ink doesn't come out at all most of the time, so far I've already changed a LOT of parts but the problem persists... I've already changed : - The print head - The 4 flat cables of the print head - dampers...

Hi, I bought a Fuji Acuity LED 1600 about 2 years ago and I always had this error with HD HEATER... it comes for a brief moment with an error sound and disappears quickly from the screen so I couldn't have the chance to make a photo of it. After the error sound, I can hear a clicking noise...

HY I own an oll GREBER 1 from a few days and i'm trying to print corectly with flexi, but but I still have the same problem of print scratches regardless of the setting made in FLEXI, I have been using the Gerber for a short time, I have a SUMMA DC4 and when I encountered this problem I lowered...

Hey all was wondering if anyone else had this problem before, Our JFX200 suddenly started printing with a lot more cyan showing in the final prints seemingly out of no where. the quality of the print seemed fine as all the lines where nice and sharp just everything looked as if a blue filter...

Hy my Excelam Q 1200 laminator gone crazy tonight has kept working at high speed suddenly and now refuse to lower the speed. It as always worked well but now is set to high speed without any changes done with buttons. Can any one have had this issue or where should i look inside the machine to...

Anyone know how if its possible to reduce the reverse speed? Reverse speed i mean the speed running back after feed option and after readings the registration marks to go at orogin point. For example if i feed 3m it runs nice and slow to feed material. But when it returns to origin to start...

Hello! I ordered these cables for my RS-540. After changing the cables on my black and cyan heads no ink was printing except for C & M. I pulled one of the cables off the yellow head and replaced it with a new one to make sure the cables were compatible and now no ink is coming from any head. I...

After upgrading to latest firmware on latex 360 the jobs show as numbers and not with their names as used to in printos app. For example instead of job name it shows 13392. This number increases by one number after printing next job, so probably is some internal number of the printer. For...

Hello, any feedback for the self adhesive fabric HP Removable Adhesive Fabric 8SU06A. How it prints on latex 3 series here, how easy is to apply and every feedback is much appreciated.

Hi, I just replaced the print head and dampers on a VJ-1324. I followed the “VJ-1324 Maintenance Manual” to the letter. The first nozzle check was perfect, an awesome sight. But subsequent nozzle checks will show missing spots and the ink flow will reduce on every color during printing. I can...

Greetings folks, I work for a small company that recently picked up a Mimaki JFX200 second hand and while it prints pretty well most of the time there have been a couple quirks that have come up. we will randomly have the one or two of the color channels just not print (typically black and...

Hello i need help with my CG-130 SR2. When the cutter cuts right to left everything is ok. When cuts left to right it make a strange vibration to the carriage holder where blade holder fits resulting to zig zag cut. I attached a link of a video. I hope someone can help https://streamable.com/yn4qnh

Hello i have a problem with my cutter CG-130 SR2. It cuts orizontal line like jumping and leaving spaces like bad perf but in normal cutting. The strange is that it does it only left to right movements. If i cut a rectangle for example it cuts nice right to left and then when returns left to...

Hello, lost the original cd of finecut 8 and for upgrade to 9 is needed. Also even 8 cannot be installed. Any help?