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at least she didn't want a bunch of disney characters, did she really call you incompetent?

Much less sarcastic response I would have to the situation. You handled it with aplomb. I do hope you charged an appropriate rush fee.

Thank you both!

I use 13 oz material. I have had people bring in a banner that were older and all they needed was some cleaning.

Could anyone point me in the right direction?

Been using Triangle inks for 5 years now. No problems with fading. If the fabric of the banner holds up more than 6 months, count yourself ahead of the game. Banners are supposed to be temporary signage.

Are you really surprised that they didn't have a spare key laying on the shelf for software that is 7 years old?

Excellent!

Put it on skids, and use a come-along to winch it up. Or just get some friends, put beer and pizza upstairs and tell them they can eat and drink when the laminator makes it up there.

If you feel generous, buy him a copy of the book "How to print T-Shirts for fun and profit" If you don't feel generous, tell him that whoever sold him the equipment ripped him off, get his money back. And leave it at that.

A spot overprint maybe? Seems like a term from the offset printing world.

At least $15.00 per hour for running the printer and production. You didn't specify what type of sign installations, but a master sign electrician around here is $40.00-75.00 per hour. Vehicle wrapping at least $15.00 per hour. Keep in mind that good hired gun wrap installers get anywhere...

ctrl and f11 at boot, or just f11 at boot and that should bring up the re-install program. It will be factory fresh, just like the day you bought it.

Your RIP won't care if the file came from a Mac or PC. Will your RIP benefit from from a faster, newer computer? Yes, put your money there. Will your designer benefit from a faster newer computer? Yes, put your money there. Mac or PC? Really does not matter. It's all a tax deduction...

I learned more from the guy that did my profiling than I learned reading anything.

Arlo, I don't have the same pain as you, but I understand what the pain you have is driving you to. I hope you have not made a final decision, maybe you need to know that you are not alone. Roger Ebert, lost his lower jaw, eats through a tube. He has not given up. Look up his blog, he writes...

You're going to continue to waste material, ink, and time with the trial and error method. That costs money. Think about having someone come in and properly profile your machine. It may cost 2k up front, but it will save you more than that over the long run because you won't be wasting...

Try replacing the capping station sponges, they can get dried up, and only get partially unclogged with cleaning cycles and even with using a syringe.

I must be crazy, but any time I open a file from a customer, and I don't have that font, Flexi brings up a dialog box warning about the font and asks to substitute a default.

Avery vinyl shrinking???? I. AM. SHOCKED.