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It's true. I'll know more next week. But consider this confirmation.

Just scroll down farther and you can navigate to support page for any Roland Printer. Or, click here: https://www.rolanddga.com/support/products/print-printcut/versastudio-bn-20a-20-eco-solvent-inkjet-printer-cutter Good Luck

I work out of the Portland OR branch. Glad I could help.

It looks like something is loose. Check the slider and the belt tension. Good Luck

I've never had it not do it that way. What version of VersaWorks and which printer are you working with?

Pressing the [2] button should take it back to the home or origin position:

At least this way you can eliminate some of the variables. Good Luck

If your expectations are high, having the printer properly calibrated is the first step. You also need to have the proper heat settings and the proper profile - it makes a difference. Also using the high quality print mode will help. I've never heard of the media your using, but proper media...

Try running VersaWorks as administrator.

Check that the carriage is tight to the rail. What model of Graphtec?

If you're in the service mode, go to the sensor test menu and see what the cartridge sensors are telling you. Have you tried powering down and pulling all the cartridges, then power up and reinsert all the cartridges one by one? Are you using OEM inks or third party inks. At least for...

Try running Versaworks as an Adminstrator. Right click on your shortcut and select "run as administrator" and see if that changes your results.

Like discussed in the thread Boudica linked to, and for some reason this seems to be popping up a lot lately. We've had a couple of customers with similar complaints, but the spec sheet for 3m 40 states when applying to Polycarbonate - "Might require drying with heat before use" If this was...

I opened this in VW and it shows both lines as cut and perf cut lines. Look at your queue properties and make sure that convert spot color is selected on the File Format tab.

Pictures?

check the options when you export your file. Make sure that you're not converting spot colors to CMYK (or any other format). Good Luck

Check your prints, sometimes the printer will actually be warping the prints. Make sure you know what you're fixing before you try to fix it.

Those adapters are very finicky. If you plug them in before installing the driver, you can load a generic Windows driver that will want to take over. If you've loaded the latest driver, you could try using a different USB port and it might load the correct driver. If not, I spent about 30...

Are any of the inks expired?

Is the ink OEM or third party? Are the inks fresh?