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The Roland specs haven't changed much for their solvent printers: 68 to 89.6 °F (20 to 32 °C), humidity: 35 to 80 % RH. If you're operating outside that, you can expect problems. Their solvent inks are good for 2 years from the date on the cartridge (their "born on" date) assuming everyone...

I've seen neon signs that are decades old. There aren't a lot of signs put out today that have that kind of longevity. Gold Leaf is another that lasts. It's always fun to see either of these that are well done.

Sounds like the motor is still working. You should replace the clutches. Good luck

Print and cut some squares with the cut line on the edge of the square. Make sure that you know the distance between the squares then measure to see if the print is moving or the cut is moving.

Start with 80 grit and move up:cool:

Pictures too...

It's really easy. If you have a font installed in Windows that hasn't been converted, it will show up in the Font Converter list. Select the font you want to convert, it will give you a preview. I've never had to adjust the settings, just click convert. Depending on what version you're...

What's your limit? If you're talking about what's available from Gerber, you're not seeing everything. Using the TrueType font converter, you pretty much have an unlimited number of fonts available to you.

You've definitely got a deflected nozzle there. Roland should cover a new printhead for 90 days if proper maintenance is being done and you're using Roland inks that haven't expired. Get back to the dealer that installed it and see what they'll do for you. Good Luck

A new print head for that printer is going to run at least $2500 USD installed (not sure about over there) but by the time you get fresh ink, if needed and the cap top and wiper you could have paid for 1/2 of a New BN20a. You'll still have an old printer with other old parts that will need to...

Customer has set this up. The default in Flexi is to "Cut Fast", I usually set the default to "None" and make all the settings happen from the plotter itself.

Check your ink first. Do you have fresh ink. For troubleshooting, use a fresh cartridge from Roland. The ink expires 2 years from the date on the cartridge. If that's good, make sure your cap top is fresh - if it's more than a year old replace it with a new OEM cap top. After that, it's...

I'd suspect the foil supply clutch. Have you replaced the clutches in the last couple of years? I'd get the maintenance kit that Gerber offers to replace all of the wearable parts. Good Luck

A Nozzle test print would be more helpful. It looks like your black is misting as well. What head height are you using?

Right click on the Gerber Edge in GQ Manager and select properties. Show us what the properties are in there. Joe

There are no physical adjustments on this printer. The print head has been knocked out of alignment. Reseating the head will fix the alignment issue. If you're uncomfortable with this, get a tech in there to do this. The nozzle issue is different.Try cleanings and/or head soaking. Make...

Which direction is it off? This makes a big difference in troubleshooting. If it's off the direction of carriage travel, then the most common issue is dirty, dry bars that the carriage moves on. Clean them with some isopropyl alcohol and lubricate with one drop on each side of the carriage on...

Check the version compatibility on the Graphtec website and make sure your version of Illustrator works with CM5. But also, go back to CM4 if you're having issues with 5 and 4 works for you.

Orofol has one coming up in March in LA: https://events.r20.constantcontact.com/register/eventReg?oeidk=a07ejfts0sx77c55a63&oseq=&c=&ch=

What profile are you using? Did you try a higher pass count print mode?