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I use 90 and 70 proof ISA, and microfiber cloths. But lately it seems every sheet we get has fingerprints and skin oils that won't come clean. I'm aware not to scrub too hard to not damage the printable corona, but this is getting tiring -- light colors and full fill backgrounds look horrid and...

So we got thru a big order from a grocery chain who were picky about the colors. Took me two days to match a Pantone brown to what our FB700 would actually spit out. The weird Pantone green they wanted printed just fine right out the gate (those are usually the worst offenders). The brown output...

HAven't changed this PC because it WORKS and doesn't give us any problems. But our workload is increasing and VWD rip times are a bottleneck. I know this is a 32bit program and only uses a single core on CPU -- I'm looking at reviews and specs but oftentimes those don't address raw power for a...

I'm stuck with a bunch of in-house stickers to run on our ROland, but the customers don't like the flimsy vinyl. I've been trying without luck to find rolls of adhesive-backed paper stock, the type used by Sticker GIant, Mule, etc. I've also reached out to Avery, Oracal, Arlon and a few other...

I can't find our copy in the shop anywhere, and while looking online I can't locate a request form or download or shop link to buy a replacement disc. This drive is failing and I need this REALLY bad!

See pic attachments. I’m getting these on everything today…

We have limited space in here, so they're sandwiched between the thick stack of coro and dibond. Vertical angle 'easle' stand. It's sad when I have to run foamboard thru the FB700 and there's headstrikes all over the edges. :-( MAde mistake of using a hotair gun on a piece, thought it would help...

It's been almost 20 years since I trained in calibration and color management. Things haven't changed that much, but I'm chasing my tail trying to match colors and GUESS alot. Is there a book, or a guide -- a training DVD that uses Roland and HP industrial printers? I'd REALLY like to take a...

I'm asking here since Colex charges thru the nose just to call and ask them about this... There's nothing in the way of the Sharpcut's laser sensors, they're lit up just fine but this dang thing will not release inside of WinCNC. Won't budge no matter what I've done so far. The only thing I'm...

We're having a hard time getting our black ink profiler to stay on -- at first I thought it was just the new profiler (sometimes we get a dud, and have to order a working replacement) but this morning, both the new and the old one it's replacing quit showing up once plugged in. It shows the...

Aside from using masking tape to 'snap' buildup off, or scraping off dried ink with straight razorblades, what other ways do ya'll employ to clean off the input belt? I've tried soaking UV ink remover but it won't budge, and ruined the paint on the metal body. Alcohol can cut thru and lube a...

Im really concerned, as the FB700 Has been a quiet running monster. I’ve cleaned the rails, carriage wheels, everything I know, and lubed with oil rag, etc. as spelled out in the manuals. It seems to emanate from the carriage—the noise ‘follows’ it back and forth. YT link here: Noisy HP FB700...

Sometimes we have to move a job from the Roland to our HP700 UV printer. (banding issues, takes too long, etc) Is there a way to convert ripped files from Versa to Postscript? So I can push that file into our HP's rip? I know the location of the ripped VW files, but the format seems to be...

Everything triggers them and they won't let release after realigning them. I waste a lot of time fiddling with and waiting up to 10 minutes for them to finally flash green in WinCNC. Brings us to a halt every time. Is there a way to remove them? Trick the table into thinking there's nothing in...

This is a rare thing, but when it does happen it's ALWAYS when we absolutely don't want it to. We have a direct ethernet cable plugged into the FB700 from our iMac. The IP address is static, not dynamically assigned. No other devices or services use anything CLOSE to the subnet it's using. This...

Trying to get these yellow print heads to load with ink and print. Figures this happens right before a massive order with lots of yellow. :) Phone support walked us thru replacing the thermistor/reservoir and empty/fill, empty/fill, etc. Still no output from the yellow heads. Here's the weird...

The Job list pane rarely displays the graphics of the job anymore. Not sure why but it started not showing it about six months ago. Resizing, restarting, re-importing etc doesn't make it appear. What gives?

We spent thousands on this thing and white won't print better than a milk stain. Now we're stuck weeding this nightmare out of white cast... Geez, why do they make these things so freakin impossible to use without spending MONTHS on the phone deciphering their gibbering Pakistani support? Just...

My xr 640 just started doing this (see pics) where it won’t finish a cut line around … basically anything. This just started happening. I’ve tried changing pressure, speeds, blades (does same with 45 and 60) What can I do to fix this??

We're blowing thru white and light grey a lot lately on cleaning cycles -- is there a way to change the printer's mode to not use slots 7 and 8? I know to flush out the white really good and to put in the foam insert thingies -- and going to 6 inks will affect the color reproduction somewhat...